Track Your Order
Order Tracking Summary Stay updated on your project’s progress with Arab Union Metal Forming Company: How to Track: Simply enter your Order ID and Phone Number on our tracking portal to see the latest updates. Production Stages: Follow your order from Initial Review and Metal Fabrication to the final Coating & Finishing stage. Delivery & Installation: Get notified once your product is Ready for Delivery or when our technical team is scheduled for On-site Installation. Questions? Reach out to our operations team at operations@arabunioncompany.com for real-time support.
Track Your Order
Dear Customer, you can follow the progress of your order’s manufacturing and delivery through the following steps:
How to Track:
Order Number: Please enter the order number found on your sales invoice or confirmation message.
Email/Phone: Enter the email address or phone number associated with your order.
Order Status Stages:
During the manufacturing process, your order will go through the following stages:
Under Review: The order has been received and is awaiting confirmation of the down payment.
In Production: Your order is currently in the metal forming and technical specification phase.
Coating & Finishing: The painting and final treatment stage to ensure quality standards.
Ready for Delivery: Manufacturing is complete, and the product is awaiting shipping or installation.
Installation in Progress: Our technical team is on-site or en route to complete the installation.
Delivered: The work has been completed and the product successfully handed over.
Need Further Assistance?
If you encounter any issues tracking your order or wish to reschedule your installation, our customer service team is happy to help:
WhatsApp: [Insert WhatsApp Number]
Business Hours: Saturday to Thursday (9:00 AM – 5:00 PM).